Admin: limaconnect187@gmail.com / Rollout8032585! · Demo: demo@empirecallcenter.com / Demo!2026x (read-only)
| When | Dir | Customer | Status | Summary |
|---|
The assistant dials the customer, handles the conversation, and the lead lands in GoHighLevel automatically.
| When | Dir | Customer | Business | Status | Cost | Summary |
|---|
0 recipients
⚠️ Twilio trial: SMS only delivers to verified numbers. Upgrade Twilio to send to any number.
| When | Type | Label | By | Progress | Status |
|---|
| When | Type | Total | By | Status |
|---|
| When | Dir | Customer | Business | Status | Cost | Reason | Summary |
|---|
| Business | Calls | In | Out | SMS | Answered | Missed | Cost |
|---|
Use these tokens to let Hermes or any AI agent operate the call center programmatically. Header: Authorization: Bearer agt_...
| Name | Token | Scopes | Created | Last used |
|---|
Base URL: · OpenAPI spec: /api/agent/openapi.json
Set these URLs in your VAPI dashboard (Account → Webhooks) and Twilio console (Phone Numbers → Messaging → Webhook):
VAPI server URL: https://aicallcenter.srv1195681.hstgr.cloud/webhook/vapi Twilio SMS webhook: https://aicallcenter.srv1195681.hstgr.cloud/webhook/twilio/sms
| When | Action | By | Details |
|---|
LiveKit = free browser-to-browser + browser-to-AI calls (Groq + Piper, $0/min). Web calls work today. PSTN dial-out needs SIP trunk setup.
| Room | Business | Customer | Participants | Created |
|---|
Creates a LiveKit room + token. The link can be opened in any browser with a mic.
| When | Business | Customer | Status |
|---|
Add this snippet to any business website. Visitors get a floating "📞 Call us" button that opens a free web call to the AI agent.
Manage call/SMS provider credentials. Secrets are masked in the UI but stored in plaintext on the VPS at /opt/call-center/data/providers.json.
| Label | Account ID | Private key | Public key | Default | Test |
|---|
⚠️ Twilio trial: bulk SMS only delivers to verified numbers. Upgrade to send to any number.